SAP GSS Backoffice Assistant Intern

Tasks:
1. Preparation and setting up of dashboards, tools and communication　equipment in MCC room including administration of knowledge database (e.g. MCC　Wiki and Jam infrastructure maintenance and content documentation)
2.　Facilitate weekly staffing and resource scheduling in MCC. Responsibilities　include monthly planning of resources with the different AGS team leads and　managers and updating staffing schedule and other documents as needed.
3.　Support end to end engagement review process,　trigger the engagement status,　document final proposal. Set up the PERC meetings, create PERC activity in CRM,　and monitor the action items from each PERC session.
4. Process rollout and　change management, collaborate with topic owners to streamline/optimize　processes
5. Mentoring of the rotation team members regarding Engagement　Support processes, tasks and responsibilities.

Requirements:
- Currently enrolled in University for Bachelor or Master Degree of Information Technology relevant courses
- Excellent communication skill, and fluent in English
- Quick learner, and team player
- can commit to 4 workday per week for a duration of 6 months or more

Basic salary: 200/day
Please send your CV to w.zhao@sap.com before 6/10/2016. Welcome to SAP!